Posted on December 18, 2008 by Tom Humbarger
I am a huge fan of the Common Craft “how-to” videos. My former work colleague, Dom, just posted a new video on YouTube called “The Problem With Software Definition”.
In my opinion, Dom’s video is even more clever than the best of the Common Craft videos – especially how he is able to animate pictures. And [...]
Filed under: Uncategorized | Tagged: common craft, dominic infante, iRise, problem with software definition, requirements, software definition | Leave a Comment »
Posted on December 10, 2008 by Tom Humbarger
A friend of mine suggested that I read Ken Blanchard’s Simple Truths of Services: Inspired by Johnny the Bagger. He hands out the book to all of his new managers and is constantly promoting customer service.
While waiting to get the book, I did some exploring on the Internet. This story is about how even small [...]
Filed under: Uncategorized | Tagged: customer service, johnny the bagger, ken blanchard, service, simple truths of service | Leave a Comment »
Posted on December 9, 2008 by Tom Humbarger
One of the easiest (and cheapest) ways for companies to experiment with social media is by setting up a Page on Facebook. And Pages can be a great way to connect with your customers and prospects. For example, Barak Obama’s Page has more than 3.3 million fans.
I ran across a number of blog posts that [...]
Filed under: Uncategorized | Tagged: analytics, barak obama facebook page, dave rigotti, facebook, fan pages, insights, pageviews, social media dashboard, visitors | Leave a Comment »
