Insights On The Tribalization of Business

At the Community Roundtable weekly chat on Wednesday,  Francois Gossieaux of Beeline Labs led a discussion about community participation and shared the results of the Tribalization of Business community survey that he is working on in conjunction with Deloitte and The Society for New Media Research.
One quote in particular stands out from his presentation which [...]

Sizing Up the Social Media Software Market

As part of a recent interview process, I was asked to perform a series of projects as ‘homework’ to demonstrate my thinking, writing and presentation skills.  One of the projects was to create an estimate on the size of the social media software market.  While I didn’t get the job, the good news is that [...]

Back From the Online Community Unconference

I’m back from Forum One’s Online Community Unconference held at the Computer History Museum in Mountain View, California and I have a great deal of information to digest.  I’ll be summarizing my thoughts in a series of blog posts later this month, but I wanted to start by jotting some notes down now.
This is my [...]

Review of ReadWriteWeb’s Guide to Online Community Management

I received a copy of the new ReadWriteWeb’s Guide to Online Community Management last month and it is definitely worth looking at if you want to raise the level of your community management and social media game.  It is a collection of tips, talking points, data points and other collective knowledge from many different experts.  [...]